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Nurturing Decades of Social Responsibility, Xerox Releases 2014 Report on Global Citizenship

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Xerox (NYSE:XRX) today released its annual Report on Global Citizenship, which summarizes the company’s progress toward a sustainable enterprise for its own operations and those of its customers.

In the report’s letter to stakeholders, Ursula Burns, Xerox chairman and CEO, commented on the company’s history of innovation that has come to define responsible global citizenship at Xerox.

“More than ever, our story involves the commitment to innovate with the greater good as our guide,” she wrote. “We’re still pushing the boundaries of what is possible… focused on helping our customers be more successful by harnessing the potential of services and technologies for the promise of a better world.”

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The report comes just after Xerox was added to the Dow Jones Sustainability North America Index (DJSI North America) and CDP (the Carbon Disclosure Project) ranked Xerox among the highest scores at 95 (A-). The world’s largest investors representing trillions of dollars in assets rely on the CDP to identify the critical elements of climate change and emissions accounting.

This is the ninth consecutive year Xerox has issued its Citizenship Report, which details the company’s global impact during 2013 across five major focus areas: Sustaining Business, Evolving the Workplace, Serving Customers, Preserving the Planet and Caring for Communities.

The report also cites several significant achievements:

  • Diversity: Since last year, the percentage of our U.S. workforce who are minorities rose nearly 1 percent to 40.3 percent, and the percentage of our executive and senior-level managers who are women rose from 26 percent to 27 percent.
  • Market leadership: In 2012, we were named as a market leader in five industries; in 2013, the number grew to seven which include healthcare and benefits in addition to our traditional document management business.
  • Offerings in our Services business expanded to include solutions that improve the productivity of transportation systems, IT infrastructures and back-office processing, while at the same time decreasing environmental impacts such as GHG emissions and reducing costs.
  • Sustainability: Our approach to managing products at end-of-life translates into significant environmental and financial benefits. Globally, we reused, recycled or remanufactured over 99 percent of suppliers, parts and equipment through our returns programs. Since 2009, we reduced water consumption by 35 percent and greenhouse gas emissions by 24 percent. With a 9 percent reduction in greenhouse gas emissions since 2012, we are well positioned to meet our second generation goal of a 10 percent reduction by 2017.

To find these statistics and more, take a look at this page and click “Our Progress” in the upper left corner. The report this year introduced the next generation of Global Reporting Initiative (GRI) G4 Sustainability Guidelines into our reporting to further demonstrate Xerox’s forward-looking commitment to transparent sustainability reporting and created a custom report builder tool that allows visitors to select, view and print the content they want directly from their browsers.

To view Xerox’s complete report on Global Citizenship visit Report on Global Citizenship.

About Xerox

Since the invention of Xerography more than 75 years ago, the people of Xerox have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping organizations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at

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