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Sallie Mae Offers Private Education Loan Customers Updated Tools and Resources to Effectively Manage Their Loans

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Sallie Mae, the nation’s saving, planning and paying for college company, today announced a new online resource to help customers effectively manage their private education loans. Available to current and prospective customers at, Managing Your Loans is the one-stop resource for straightforward, comprehensive information.

The tools and resources available at Managing Your Loans are especially timely, given that for many students, their grace period-the time after leaving school during which payments are not required-ends next month. Visitors may complete a monthly budget worksheet, use a calculator to understand how accrued interest could affect a loan balance, download forms for cosigner release and extended repayment and review an online payment how to guide, among other tools.

“For more than 40 years, Sallie Mae has been a trusted partner in helping students and families reach the dream of a higher education and that partnership doesn’t end at graduation,” said Charlie Rocha, senior vice president, Sallie Mae. “We are invested in the success of our customers, and through Managing Your Loans, families may enter this next phase of paying for college well informed, prepared for the loan payment process and aware of the resources available to help them succeed.”

In addition to information on loan payments, examples of loan payment application and allocation, tax benefits, and tips on creating successful payment habits, Sallie Mae’s Managing Your Loans offers private student loan customers clear information about topics including:

  • Paying and managing your loan: Includes all aspects of effective account management, payment options, payment allocation, student loans and credit scores, and ways to help lower loan costs.
  • Cosigner information: Provides information on the roles and responsibilities of a cosigner, including information on cosigner release.
  • Military benefits: Offers clear and concise information regarding private education loan-related benefits for servicemembers, including the Servicemembers Civil Relief Act, and information on the dedicated Sallie Mae military customer service team.
  • Special situations: Provides information and an explanation of the assistance available to customers who experience special circumstances or payment difficulties.
  • Sallie Mae’s industry-leading customer benefits: Explains how Smart Option Student Loan customers may earn rewards for paying on time; advises customers of Sallie Mae’s Free Quarterly FICO Score benefit that will provide quarterly FICO scores to students with a Sallie Mae Smart Option Student Loan disbursed in academic year 2014-2015. Sallie Mae is the first private student lender to offer this important benefit.

The new Managing Your Loans section of coincides with the company’s launch of its new customer service operation focused on quality customer service and compliance. The new servicing operation is the latest critical step in Sallie Mae’s strategic separation into two companies. Customers may now reach Sallie Mae at 800-4-SALLIE (1-800-472-5543) or via mail at Sallie Mae, PO Box 3319, Wilmington, DE 19804.

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To learn more about the company transition, visit

Sallie Mae (NASDAQ:SLM) is the nation’s saving, planning, and paying for college company. Whether college is a long way off or just around the corner, Sallie Mae offers products that promote responsible personal finance including private education loans, Upromise rewards, scholarship search, college financial planning tools, insurance, and online retail banking. Learn more at Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

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