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Nuance Tops Charts and Earns #1 Ranking in “2014 Best in KLAS Awards: Software & Services” Report for Medical Records Coding and Quality Management

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Nuance Communications, Inc. (NASDAQ:NUAN) today announced that it earned top vendor rankings and was named Category Leader in both Medical Coding and Quality Management Solutions in the “2014 Best in KLAS Awards: Software & Services1 report. This annual report surveyed thousands of healthcare providers on their satisfaction with health IT vendors on customer support, solution implementation, maintenance, as well as other areas.

Leaders in Coding and Quality Reporting

In this latest KLAS report, Nuance Clintegrity 360 | Facility Coding ranked first in Medical Coding, displacing a vendor that has been the category leader since 2008. Nuance bested the competition by excelling in areas such as implementation and training, and quality of support. With its clinically-focused approach, the company has been successful in not just delivering technology, but also helping clients maximize their solutions to achieve their financial and clinical goals.

Nuance also earned the category leader distinction in the Best in KLAS report with Clintegrity 360 | Quality Management Solutions, achieving the highest overall score of 88.7 against an average score of 82.4. These solutions provide a 360-degree view of how hospitals are performing against quality measures and standards with an immediate feedback loop while the patient is still in the facility, resulting in more accurate patient records and improved patient care.

Nuance joined the Coding and Quality Management Solutions market with its Clintegrity 360 | Facility Coding and Quality Management Solutions in 2011-2012, and has seen great interest and adoption in a few short years due to its unique, clinically-focused approach to documentation, which improves patient care, achieves appropriate reimbursement, and optimizes quality management reporting.

“As our clients shift from a fee-for-service to value-based care model, and strive to optimize both their clinical and financial outcomes, we are extremely gratified that they see Nuance as a clear leader in Medical Coding and Quality Management solutions,” explains Trace Devanny, president, Nuance Communications. “We partner with our clients to reimagine their end-to-end clinical documentation process, so that they can capture the right information at the point-of-care and provide the highest quality of care to their patients.”

Nuance has consistently received high ratings for its clinically-focused solutions, topping KLAS specialty reports in late 2014 for quality management and clinical documentation improvement2. For more information, visit

About Nuance Communications, Inc.

Nuance Communications, Inc. (NASDAQ:NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. Visit and connect with Nuance on social media through the healthcare blog, What’s next, as well as LinkedIn, Twitter and Facebook.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release relating to future plans, events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward looking statements, including fluctuations in demand for the Nuance products, and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

12014 Best in KLAS Awards: Software & Services,” released on January 29, 2015. (c)2015 KLAS Enterprises, LLC. All rights reserved.
2CDI Services: Providing Light to Documentation Darkness,” released on September 25, 2014. (c)2014 KLAS Enterprises, LLC. All rights reserved.

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