Company News »

Tulsa County, Oklahoma, Signs SaaS Agreement for Tyler Technologies’ Eagle Solution

Business Wire
Share on StockTwits
Published on

Tyler Technologies, Inc. (NYSE:TYL) has signed a five-year software-as-a-service (SaaS) contract with Tulsa County, Oklahoma, for Tyler’s Eagle RecorderTM solution. The agreement includes related professional services, training and support.

Tulsa County decided to replace an on-premises legacy system that no longer provided the support and innovation they believe is needed to provide the service for their citizens. In securing a new records system, the county wanted a vendor with a solid support team, financial stability and a strong foundation to serve as a long-term partner as the county continues to grow.

Already a user of Tyler’s Munis(R) enterprise resource planning (ERP) solution, Tulsa County recently migrated Munis to a SaaS delivery model, which has helped reduce demands placed on the county’s IT staff. The county also wanted a records system that could be delivered via SaaS to lower upfront costs.

After a thorough review, Tulsa County selected Tyler’s Eagle Recorder software based on Tyler’s more than 30 years expertise in developing land and vital records solutions, excellent customer references from other Eagle Recorder users, and the county’s ongoing success with Munis.

Tyler’s Eagle Recorder solution can be customized to meet Tulsa County’s unique needs while connecting with other departments so information is easily shared countywide, reducing staff data entry. Eagle Recorder’s intuitive user interface allows for easier staff training, enabling employees to maximize citizen interaction to deliver the exceptional customer service for which Tulsa County is known.

“Having the cloud-based Eagle Recorder software from Tyler Technologies will help us remain on the technology cutting edge,” said Tulsa County Clerk Pat Key. “Tyler’s extensive public sector experience will be key to not only the support we receive, but also in how Eagle Recorder helps Tulsa County best serve our residents.”

With Eagle Recorder, Tulsa County’s workflow will be streamlined across various departments, including land, Web-enabled public access, online forms, cashiering along with various electronic recording and commerce functionalities.

“Tulsa County leads in innovation, which is evident by its decision to have the Eagle Recorder delivered via SaaS. Data will be better shared across departments, creating efficiencies and increasing productivity,” said Brett Cate, president of Tyler’s Local Government Division. “Also, Tulsa County wanted a vendor that offers high-quality support, and Tyler Technologies is proud to leverage its expertise to provide the support the county needs to continually provide excellent customer service.”

Tulsa County is the second most populous county in Oklahoma with more than 600,000 residents. The county is home to the state’s second-largest city, Tulsa, whose strong business ties to energy, aviation, finance, computer, and electronics industries are supported by a variety of institutes of higher learning.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE:TYL) is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector – cities, counties, schools and other government entities – to become more efficient, more accessible and more responsive to the needs of citizens. Tyler’s client base includes more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations. Forbes has named Tyler one of “America’s Best Small Companies” eight times and the company has been included four times on the Barron’s 400 Index, a measure of the most promising companies in America. More information about Plano-based Tyler Technologies can be found at www.tylertech.com.

Share on StockTwits