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Nearly Half of Parents Have Home-Buying Regrets; More Than 60% Report Stress and Anxiety During Family Move

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Peak home shopping season is underway, and many parents feel stressed and overwhelmed during their home search and subsequent move. More than half (53 percent) of parents report crying at least once during the process, and half (50 percent) say they fought with their partner one to two times a week, according to a new survey1 of parents and real estate agents from Care.com, (NYSE: CRCM, www.care.com) the world’s largest online destination for finding and managing family care, and leading real estate marketplace Zillow(R).

“We know moving with kids can be tough and overwhelming, but what we found most surprising from the survey was that nearly half of parents actually had home-buying regrets,” said Katie Bugbee, global parenting expert and senior managing editor of Care.com. “When we dug into the data, we discovered several stressors that may lead families to rushed decisions and remorse, and took that insight to create a step-by-step guide to help families plan for a thoughtful, and sane, home-buying experience.”

“Thanks to the Internet and mobile apps, home shopping has become easier over the years but, like with anything, once you add family complexity like schools, activities, friends and commutes to the mix, it all gets more challenging,” said Amy Bohutinsky, chief marketing officer of Zillow. “The more parents can understand and prioritize their family’s unique needs at the start of shopping for a home, the easier they can make the entire process.”

For families embarking on a house hunt or move, here are Care.com and Zillow’s top tips:

Prioritize, and Know Your Family’s Deal-Breakers.
Most home buyers understand they will need to compromise, but it can be a challenge to separate a true deal breaker from something that won’t actually impact overall happiness with the home. This may be why 47 percent of parents said they have home-buying regrets. The top regret is commute time (35 percent), with parents saying it takes too much time away from their family. Next in line is the need for home repairs (24 percent) and the lack of certain family-friendly home features (15 percent). Parents shouldn’t downplay these trade-offs when choosing their new home. Surveyed parents said they most wish their new home had a finished basement, a bigger yard, and a playroom.

Involve the Kids During the Home Search, When the Time is Right.
While 1 in 3 parents (33 percent) wouldn’t buy a home if their children hated it, it can be hard to know how and when to involve the kids in the home search process. Eighty-six percent of real estate agents said they have had clients who have been forced to cut a home tour early because of a disruptive child. Parents can use technology to their advantage by pre-screening as many homes as possible online, or on their mobile device, and then discussing those homes with their real estate agent before taking the time to see the house in person. Parents should also consider hiring someone to watch the kids while they spend a day visiting houses, and should only bring kids along when they’ve narrowed down the options.

Seek Support During the Move.
The number one way to ease stress during a move? Enlist help. Sixty-six percent of parents say having someone to help with the packing and unpacking would make moving less stressful, and one-third (34 percent) said unpacking was the most stressful part of transitioning into a new home. Parents may be able to alleviate stress by hiring one or two of their regular babysitters, or using an online marketplace to find more affordable packing help.

Set a Realistic Budget.
Too often, home buyers focus on the sticker price of a home and don’t account for all the additional costs associated with homeownership. Thirty-eight percent of parents said these additional costs were the most stressful part of homeownership, with 32 percent saying these expenses were the biggest cause of arguments with their spouse.

Get to Know the Neighborhood.
Moving to a new community is hard. One out of 5 parents cry at the idea of missing friends and family. And 1 in 3 parents wished their neighbors had kids the same age as their own. Research potential neighborhoods in advance. Parents should try to visit a potential neighborhood during different times of day to see if kids are out playing, or if families are going on bike rides. Parents can also visit online forums like BigTent.com to talk with local parents and maybe even meet new friends before their move.

Arrange Care in Advance.
Setting up school and childcare was the most stressful part of transitioning to a new neighborhood according to 30 percent of parents. In addition, 49 percent of parents said it took a month or longer to set up a new childcare plan, Parents should research childcare options as far in advance as possible to avoid the stress of finding help at the last minute.

Understand it Takes Time.
Nearly half of those surveyed said it takes up to a year to fully settle into a new home. Parents should go easy on themselves and understand it takes time to settle into a new home and neighborhood.

For additional tips and resources for families around the home-buying and moving process visit www.care.com/moving and www.zillowblog.com.

About Care.com
Since launching in 2007, Care.com (NYSE:CRCM) has been committed to solving the complex care challenges that impact families, caregivers, employers, and care service companies. Today, Care.com is the world’s largest online destination for finding and managing family care, with 15.2 million member consumers* across 16 countries, including the US, UK, Canada and parts of Western Europe, and approximately half a million employees of corporate clients having access to our services. Spanning child care to senior care, pet care, housekeeping and more, Care.com provides a sweeping array of services for families and caregivers to find, manage and pay for care or find employment. These include: a comprehensive suite of safety tools and resources members may use to help make more informed hiring decisions – such as third-party background check services, monitored messaging, and tips on hiring best practices; easy ways for caregivers to be paid online or via mobile app; and household payroll and tax services provided by Care.com HomePay. Care.com builds employers customized benefits packages covering child care, back up care and senior care consulting services through its Global Workplace Solutions, and serves care businesses with marketing and recruiting support. To further connect families, Care.com has expanded its consumer service with its 2014 acquisition of Citrus Lane, the leading social commerce site for moms, and its 2013 acquisition of Big Tent. Headquartered in Waltham, Massachusetts, Care.com has offices in Berlin, Austin, New York City and Silicon Valley.

*As of March 2015.

About Zillow
Zillow(R) is the leading real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help. Zillow serves the full lifecycle of owning and living in a home: buying, selling, renting, financing, remodeling and more. In addition to Zillow.com(R), Zillow operates the most popular suite of mobile real estate apps, with more than two dozen apps across all major platforms. Launched in 2006, Zillow is owned and operated by Zillow Group (NASDAQ:Z) , and headquartered in Seattle.

Zillow and Zillow.com are registered trademarks of Zillow, Inc.

1 The Care.com 2015 Moving Survey captured responses from approximately 1,300 parents in the United States during the months of March and April 2015. Respondents were recruited from Care.com membership. Simultaneously, the Zillow 2015 Moving Survey captured responses from approximately 3,600 real estate agents in the United States during the month of March 2015.

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