Teradyne Wins VLSIresearch Customer Satisfaction Survey for Third Consecutive Year
For the third consecutive year, Teradyne, Inc. (NYSE:TER) placed first in both THE BEST Suppliers of Test Equipment and the 10 BEST Large Suppliers of Chip Making Equipment categories in the 2015 VLSIresearch Customer Satisfaction Survey. With an impressive 9.22 customer satisfaction rating, Teradyne ranked highest in 14 of the 15 categories among all THE BEST test suppliers and highest in 12 of the 15 categories among the 10 BEST Large Suppliers of Chip Making equipment. Teradyne’s highest scores were in product performance, usable performance, and quality of results.
“Thank you to our customers for their continued support. It is truly an honor,” said Brad Nelson, Vice President of Worldwide Sales, Teradyne. “The results of the survey are a testament to our dedication to our customers. We strive to provide the best possible customer experience and winning this award for the third consecutive year is evidence of that ongoing commitment.”
“We would like to congratulate Teradyne for once again placing first in our customer satisfaction ranking,” said G. Dan Hutcheson, CEO of VLSIresearch. “The survey results clearly demonstrate continued strong customer approval for Teradyne and prove their dedication to providing customers with top notch products and service.”
VLSIresearch received feedback from more than 96% of the chip market, 82% of the subsystems market and 32% of the solar market for this year’s survey. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service and product performance. 3,842 suppliers were rated, resulting in 57,207 total responses.
Since 1988, the VLSIresearch annual Customer Satisfaction Survey has been the only publicly available opportunity for customers to provide feedback for suppliers of semiconductor equipment, solar equipment, and subsystems. The 10 BEST and THE BEST awards provide special recognition to suppliers that are rated highest by their customers.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects within semiconductor, nanotechnology, and related industries. VLSIresearch provides intelligence for faster and better decision making in the areas of semiconductors, photovoltaics, LEDs, manufacturing, materials, and critical subsystems. VLSIresearch was founded in 1976.
Teradyne (NYSE:TER) is a leading supplier of Automatic Test Equipment used to test semiconductors, wireless products, data storage and complex electronic systems which serve consumer, communications, industrial and government customers. In 2014, Teradyne had revenue of $1.65 billion and currently employs approximately 3,800 people worldwide. For more information, visit www.teradyne.com. Teradyne(R) is a registered trademark of Teradyne, Inc. in the U.S. and other countries.
Sorry. No data so far.